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The Future of Work Is Already Here—Will Bureaucratic Organizations Survive It?

Every crisis paves the way for change—call it progress, growth, or recession—but the question remains: how many steps back are taken for every step forward? Whether a financial crisis or a global health crisis, the fallout manifests in how people live and work differently, affecting organizations’ once-traditional priorities. What directions are organizations, their management, and their employees headed in today? Several recent Delve podcast episodes and articles investigate these questions to look deeper at: changing business ethics in a hybrid world, the role gender plays in word-of-mouth job recruitment, why overqualified job candidates are seen as a flight risk, and how new digital management structures are changing the nature of the firm.

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Articles

These Workers Beat Organizational Gridlock to Save Innovation. Here’s How.

Working on an innovative new project is an exciting but challenging endeavour – especially if the team doesn’t have the tools to do the job effectively. Hanieh Mohammadi is a PhD candidate at the Desautels Faculty of Management. In an ethnographic study, she identified three strategies that helped mid-level government employees overcome the bureaucracy and guarantee the success of their innovative program. The upshot: when there’s a will, there’s a way.

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How Bingeable TV Protects Against Negative Criticism

Ever wondered why some shows are released all at once while others drop new episodes weekly? Professor Setareh Farajollahzadeh is an expert in operations management at the Desautels Faculty of Management at McGill University. In a recent paper, she identified the pros and cons of simultaneous and sequential release strategies. And her findings aren’t just relevant to video streamers; they show us how all content creators can strategically publish content to grow an audience.

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Remembering Robyn Fadden

Please join us in remembering Robyn Fadden, McGill Delve’s Managing Editor since 2021, who passed away in the early hours of September 23, 2024. Robyn was a beacon of light at the Desautels Faculty of Management, a trusted leader and colleague, and – above all else – a friend. We have curated a list of some of our favourite podcasts and articles created and shared by her. Even though she’s no longer here, her spirit echoes through her work and in our hearts. Rest in peace, Robyn.

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Convince Small Businesses to Go Green by Appealing to their Better Nature

Post-doctoral fellow Christopher Luederitz and Professor Animesh Animesh tested different messages that could convince SMEs to go green. Their findings could be useful for governments, NGOs, and other organizations hoping to promote corporate social responsibility among small business leaders. The key takeaway: don’t make your message solely about money.

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Micro-Investing for A Sustainable Future

Professor Ernan Haruvy found that micro-investors who cared about sustainability were more likely to accept financial losses. This goes against conventional knowledge about market participation. Returns are, after all, the whole point. If the goal is to grow your wealth, why are green micro-investors so willing to give it up?

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The Trust-Building Power of Task-Assignment Algorithms

How do you build trust between management and warehouse workers? Algorithmic task assignment could help. Professor Bing Bai measured workers’ reactions to receiving tasks from an algorithm-based work assignment process. Her findings show us how algorithms affect perceptions of fairness and worker productivity, and they open the door to an exciting area of algorithmic research in business logistics. Here’s how.

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How to (and not to) Regulate Crypto

Cryptocurrency can transcend borders. That’s part of its promise, and one reason it’s so challenging to regulate. But the notion that crypto is completely unregulated isn’t accurate either. “Despite the rhetoric, most jurisdictions do somehow regulate crypto assets, though it's not always clear how,” says Ananya Kumar, associate director at the Atlantic Council in Washington, DC. “There are some glaring gaps, but experimentation with regulation is happening in real-time, and it’s happening everywhere.” At the 2023 Cryptocurrency Conference at Desautels, Kumar led a session on the state of the regulatory landscape. The theme of this year’s event was ‘How to (and not to) regulate crypto’, and with the high-profile collapse of cryptocurrency exchange FTX still headline news, it spoke to the zeitgeist. Staged on September 29 and organized by Desautels professors Katrin Tinn and David Schumacher, the conference brought together participants from twenty-eight different organizations, including universities, regulatory public policy institutions, and the private sector.

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The Future of Work Is Already Here—Will Bureaucratic Organizations Survive It?

Every crisis paves the way for change—call it progress, growth, or recession—but the question remains: how many steps back are taken for every step forward? Whether a financial crisis or a global health crisis, the fallout manifests in how people live and work differently, affecting organizations’ once-traditional priorities. What directions are organizations, their management, and their employees headed in today? Several recent Delve podcast episodes and articles investigate these questions to look deeper at: changing business ethics in a hybrid world, the role gender plays in word-of-mouth job recruitment, why overqualified job candidates are seen as a flight risk, and how new digital management structures are changing the nature of the firm.

Read
What Digital Technologies Are Reshaping the Future of Business, Finance, and the Agri-Food Sector?

Advances in digital technology have changed the world as we know it—and show no sign of slowing down. As research investigates the longer-term risks, rewards, and systemic effects of technologies like Artificial Intelligence, development speeds on, altering the landscape of how we work, talk to each other, buy and sell, and even what we eat. How is new digital technology, like AI and cryptocurrency, driving change in certain sectors, from customer-service interactions to getting food from farm to table? Delve talks with researchers at Desautels who investigate the impact of new digital technologies on the world of work, multiple global industries, and financial markets.

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