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The trust-building power of task-assignment algorithms

How do you build trust between management and warehouse workers? Algorithmic task assignment could help. Professor Bing Bai measured workers’ reactions to receiving tasks from an algorithm-based work assignment process. Her findings show us how algorithms affect perceptions of fairness and worker productivity, and they open the door to an exciting area of algorithmic research in business logistics. Here’s how.

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Can bundling incentivise better food habits?

Many consumers would like to eat healthier food but don’t because it’s expensive. How can we lower costs for consumers while maintaining profits for food sellers? Saibal Ray, professor of Operations Management at McGill University, and his co-authors tested a possible answer: bundling. They found that pairing healthy food with a high-margin product can help offset the losses of discounted fruits and vegetables. Here’s how.

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Want to fix climate change? Break down the silos

There’s a growing recognition among academics that big problems require interdisciplinary solutions. That’s why Juan Serpa, Professor of Operations Management and Data Analytics at McGill University, recently launched SUSANHub.com – an online platform meant to unite climate researchers around the world. We caught up with him to learn about how it works and why interdisciplinary collaboration is so important.

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Event recap: Reimagining Shakespeare, remaking modern world systems

On January 21, 2025, experts from diverse disciplines and sectors gathered at the Desautels Faculty of Management for “Reimagining Shakespeare, Remaking Modern World Systems,” an event that explored how Shakespeare might advise contemporary leaders if he were alive today. Distinguished guests included Antoni Cimolino of the Stratford Festival, Ann-Marie MacDonald, Senator Julie Miville-Dechêne, and more. Together they explored the convergence of meaning and money-making and how we can make the world better for everyone.

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Benevolent to whom? Covert sexism and women-led startups

Benevolent sexism, hidden behind a veil of compliments, hurts women-led startups, according to recent research by Julie Nguyen, PhD candidate at the Desautels Faculty of Management. She explains how benevolent sexism works, why it should be avoided, and how venture capitalists can support startups more equitably.

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These workers beat organizational gridlock to save innovation. Here’s how.

Working on an innovative new project is an exciting but challenging endeavour – especially if the team doesn’t have the tools to do the job effectively. Hanieh Mohammadi is a PhD candidate at the Desautels Faculty of Management. In an ethnographic study, she identified three strategies that helped mid-level government employees overcome the bureaucracy and guarantee the success of their innovative program. The upshot: when there’s a will, there’s a way.

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How bingeable TV protects against negative criticism

Ever wondered why some shows are released all at once while others drop new episodes weekly? Professor Setareh Farajollahzadeh is an expert in operations management at the Desautels Faculty of Management at McGill University. In a recent paper, she identified the pros and cons of simultaneous and sequential release strategies. And her findings aren’t just relevant to video streamers; they show us how all content creators can strategically publish content to grow an audience.

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Remembering Robyn Fadden

Please join us in remembering Robyn Fadden, McGill Delve’s Managing Editor since 2021, who passed away in the early hours of September 23, 2024. Robyn was a beacon of light at the Desautels Faculty of Management, a trusted leader and colleague, and – above all else – a friend. We have curated a list of some of our favourite podcasts and articles created and shared by her. Even though she’s no longer here, her spirit echoes through her work and in our hearts. Rest in peace, Robyn.

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Convince small businesses to go green by appealing to their better nature

Post-doctoral fellow Christopher Luederitz and Professor Animesh Animesh tested different messages that could convince SMEs to go green. Their findings could be useful for governments, NGOs, and other organizations hoping to promote corporate social responsibility among small business leaders. The key takeaway: don’t make your message solely about money.

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Micro-investing for a sustainable future

Professor Ernan Haruvy found that micro-investors who cared about sustainability were more likely to accept financial losses. This goes against conventional knowledge about market participation. Returns are, after all, the whole point. If the goal is to grow your wealth, why are green micro-investors so willing to give it up?

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