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AI will make supply chains both lean and resilient

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The ways your data is lying to you

These days, even grocery chains are data companies as much as they are food retailers. But as non-tech firms become more data-driven, are they using that data correctly? Professor Najib Mozahem is a Professor of Information Systems at McGill University and a data scientist at Air Canada. He explains how data works – and the many ways it can lie to you and hurt your decision-making. He joins the McGill Delve podcast.

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AI will make supply chains both lean and resilient

Global disruptions have exposed weaknesses in traditional supply chain models. Lean networks are too vulnerable to disruptions. Redundant ones are more resilient, but can no longer keep up with the pace and scale of change. So where do we go from here? Chris Tang, Professor emeritus in supply chain management from UCLA, believes AI can make supply chains both lean and resilient. Mehmet Gumus, Professor of Operations Management at McGill University, asks him how.

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The social logic of champagne grape pricing

It’s only champagne if it’s from the Champagne region of France, as they say. And within that region is a complex web of relationships that shape champagne prices worldwide. In a recent study, Professor Amandine Ody-Brasier documented the unique dynamics that drive the industry of popped corks and fizzy wine—and her findings show there’s more to pricing than supply and demand.

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Putting the ‘care’ back in healthcare

The last time you saw a doctor, did you feel cared for? Or did you feel depleted? Your answer is about more than customer service satisfaction. It can actually have important impacts on your health. This week, Dr. Anoop Kumar – an emergency physician and alumnus of the International Masters for Health Leadership at McGill University – tells us how to put the ‘care’ back in healthcare.

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The hidden costs of welfare cuts

As governments around the world face pressure to reduce public spending, researchers are looking into how welfare cuts affect low-income households' employment, personal finances, and consumption. Jim Goldman, Assistant Professor of Finance at McGill University, and Manuel Adelino, Professor of Finance at Duke University, show that these cuts can trigger a self-reinforcing cycle for financially fragile households. The mechanism behind it has implications well beyond this specific reform.

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Creating a green economy is not plug-and-play

To fully take advantage of sustainable technologies, many systems may have to change. And that’s not a bad thing. Green technologies open new possibilities for global production systems—and they could quickly make our current systems look outdated. This week on the McGill Delve podcast, Professors Michael Raynor (Ivey Business School) and Sanjith Gopalakrishnan (McGill University) make the case for disruptive innovation of production systems.

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Marketers are pushing the boundaries of machine psychology

Generative AI has many uses for marketers, but this one is more at home in a sci-fi novel than an advertising firm. Marketers can now program chatbots to adopt synthetic personalities, to simulate how a person might respond to ads and messages. But can a machine truly simulate human decision-making? And are these the first steps towards human-like computer intelligence? Two experts weigh in.

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Community organizations are an antidote to systemic racism

Alicia Boatswain-Kyte is a social worker and Assistant Professor of Social Work at McGill University. She has published several studies on Black people’s experiences with healthcare, youth services, the justice system, and more – and her findings challenge us to think differently about how to deliver public services. The secret, she explains, is to let go of racial capitalism.

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How conflict made crypto

How did cryptocurrencies grow from “illegal digital currency” to “digital gold” in the eyes of prominent financiers? Why does crypto continue to be so difficult to regulate? And how did social media infighting impact crypto’s rise to prominence? Jack Sadek, a McGill University alumnus and an Assistant Professor at IE University, explored these questions in his research. Here’s what he found.

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