What Robotic Surgery Reveals About Organizational Change
At first the operating room appears to be missing its surgeon—in the surgeon’s place, a robot, surgical tools at the ready, towers over the patient. Surgical robotic technology is specialized in design and purpose, yet in practice it illuminates more universal insights into how the introduction of new technologies spurs changes to people’s embodied actions, causing both intended and unexpected impacts. “The introduction of new technology in organizations is an occasion to rethink how we organize, how we work, and how we coordinate,” says Desautels Faculty of Management Professor Samer Faraj.
27 Jan 2022
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