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    Why Friendly AI Chatbots Don’t Always Deliver Five-Star Customer Service, with Elizabeth Han

    13 Apr 2023 Listen
    Reworking Bureaucracy: A Look Inside the Delve Spring 2023 Digital Magazine

    4 Apr 2023 Read
    When Unconventional Power Shifts and Flat Firms Become More Than a Trend

    14 Mar 2023 Read
    Why Organizations Are Restructuring and Rethinking Control, with Bengt Holmström and Saku Mantere

    13 Mar 2023 Listen
    How Digital Technologies Could Turn Crisis into an Opportunity for Societal Change, with Michael Barrett

    3 Feb 2023 Listen
    How Organizations Can Increase Gender Diversity by Rethinking Job Recruitment, with Brian Rubineau

    20 Jan 2023 Listen
    How Banks and Institutional Investment Funds Are Driving the Road to Net-Zero

    5 Jan 2023 Watch
    Why Environmental, Social, and Governance Investment Standards Need an Indigenous Perspective

    16 Dec 2022 Read
    Why the Job You Apply For May Not Be the Job You Get

    1 Dec 2022 Read
    Scale Deep Not Up for Sustainable Local Entrepreneurship, with Anna Kim and Suntae Kim

    24 Nov 2022 Listen

    Trending

    AI ethics are human ethics

    Big AI developers like Anthropic and OpenAI want to ensure their models are aligned with human values. But which values, exactly? In the race to create powerful AI tools for everyone, they are colliding with one of the most complicated questions in moral philosophy. Lindsay Holmgren is the director of the Laidley Centre for Business Ethics and Equity. In today’s Delve podcast interview, she challenges us to investigate our own morals in the face of AI, before that too is outsourced to AI.

    Watch

    Capitalized pension funds can save your economy

    Canada, Australia, and Sweden each fund retirement differently, but all three outperform countries that have yet to invest their pension money. Professors Patrick Augustin and Sebastien Betermier, experts in Finance from McGill University, have found a virtuous cycle created by invested pension funds. Not only do they better support an aging population, but they can fuel a lagging economy and encourage citizens to invest themselves. The catch: waiting to reform comes at a high cost.

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