How Collaborative, Open-Minded Management Could Heal Healthcare
Walk into any hospital and you’ll witness a complex, multi-level system of personnel in action, interacting with each other, with patients, and with high-tech equipment around the clock. Given this complexity, healthcare systems naturally face management challenges—the COVID-19 pandemic amplified those challenges and introduced new ones, including rampant staff shortages due to illness and burnout. How can management insights gleaned from the pandemic help healthcare move forward into sustainable systems that prioritize the well-being of both practitioners and patients?
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